Customer Care Survey in Layton, UT | Layton Visual Center

Overall Product and Service

The questions in this section refer to your experience Layton Visual Center overall. There will be another section to provide specific feedback on the Layton Visual Center team member who assisted you either through phone or email.

Overall, how satisfied are you with your recent contact with our doctors and team?*

Did this most recent interaction with our team resolve your inquiry?*

Yes
No

How likely are you to recommend Layton Visual Center to a colleague or friend? Where 0 is "not likely at all", 5 is "neutral", and 10 is "extremely likely."*

Recommend Layton Visual Center?

Comments (optional)

Team Member

The questions in this section refer to the team member you interacted with either through phone, email or in person. Please rate the team member based solely on the service they provided.

Did the team member seem engaged and enthusiastic to help you?*

How well do you feel the team member understood and acknowledged your needs?*

How knowledgeable was the team member about our service provided?*

Did you feel the team member did as much as they could to address your needs?*

We strive to cultivate great relationships with our patients; did you feel the team member was friendly and personable?*

If you started your own service-based business, how likely would you be to hire the team member who assisted you?*

Do you have any comments or feedback specifically for the team member who assisted you? (optional)

Comments

This field is for validation purposes and should be left unchanged.